For the submitter
Visibility into what happened to the report, from receipt to closure.
Safety Programs
Safety reporting & corrective action
Connects an employee's report to review, root-cause analysis, corrective action and verification.
What this supports
ASAP and MSAP workflows follow the operator's program agreement (the memorandum of understanding), with access controlled to the event review committee. Submitters see progress; the safety team owns the response.
Anchor 14 CFR 5.71 employee reporting; ASAP/MSAP program agreements.
For the people doing the work
A report should lead somewhere.
For the safety team
Clear ownership of triage, analysis and corrective action, with due dates that are tracked.
For the operation
De-identified trends that show where the same hazard keeps appearing, so leaders act on patterns instead of anecdotes.
This is the confidential employee reporting system 14 CFR Part 5 requires, connected to the safety risk management and safety assurance it feeds.
ASAP and MSAP
Voluntary safety reporting, carried through to the fix.
Non-punitive safety reporting under the operator's FAA-accepted program agreement. Employees report hazards and their own errors, so the operator can correct the conditions behind them.
Aviation Safety Action Program
The pilot employee group's ASAP. Reports from the flight deck reach that program's event review committee in confidence, so a hazard one crew meets can be fixed before the next crew meets it.
Maintenance Safety Action Program
The maintenance employee group's ASAP. Reports from the hangar and the line reach that program's event review committee in confidence, so an error in one task can be fixed before it repeats on the next aircraft.
What the operator gets
From report to verified fix, on one record.
- Confidential intake for every report
- De-identified case packets for the committee
- Committee decisions with each member's position
- Corrective action tracked to verification
- Feedback to the reporter
- De-identified trends for the Part 5 SMS
Whether a report is accepted, and any protection that follows, is decided under the operator's program agreement by its event review committee, not by Centragen.
ASAP and MSAP
Run ASAP and MSAP alongside the rest of your SMS.
Tell us about your program agreements, your event review committees and the reports you receive today.